Policies

Payment

A valid credit card will be required when booking your appointment but will not be charged, it is only to reserve your appointment time.  However, if the cancellation policy is violated, this card will be charged the applicable fees. 

We accept all major credit cards, cash, debit and PayPal.

Cancellation Policy

Scheduled treatments are reserved especially for you. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive the services they need. For any reason, you need to cancel or reschedule your appointment please do so at least 24 hours in advance. Same day cancellations will result in a 50% charge of the service you were scheduled for and no- show appointments will be charged 100% of service.

Late Arrivals

Services begin and end on time as a courtesy to the next guest. Arriving late for a service may require us to shorten the length of the treatment, with full charges applied, so as not to inconvenience other clients. 

Confidentiality and Privacy Policy

Every client has the right to privacy and confidentiality. Conversations in the treatment room never leave the treatment room, nor do we share any client information. Health history forms and email lists are confidential.

Parking

Parking is available in the parking lot in front of the Union Bank building.  Take the elevator outside of Union Bank front doors up to second floor.

Other tips for your visit

Unity Skin + Wellness is a single treatment room located in Advanced OC Wellness. We will always have a sign on the door indicating the status of a session. If there is a treatment in session when you arrive, please wait quietly in the waiting room until the appointment has ended.